Pet Cremation

Good times or bad, we have spent so many years with our pets and they are irrevocably the family that we choose. However, it remains a fact that they will cross the rainbow bridge before us.

We understand how hard it is to say goodbye and we are here to help. As a pioneer in pet cremation in Singapore, ​​Mandai Pets Sanctuary ensures that your pets will be well taken care of and will be sent off in a dignified manner.

What happens after your pet passes on?

When your pet passes on, there are a few things to do and decide on:

Step 1
Cremation
Cremation
When a pet passes on, pet owners will have to decide and arrange for their pets to be cremated. Most Singaporeans choose to cremate their pets due to a lack of space to bury them.

However, should you choose to bury your pet, do take note of the NEA regulations on pet burial. You may refer to step 8 on how to go about cancelling your dog’s licence.
Step 2
Call Us
Call Us
Call us at the following contact numbers to let us know your preferred arrangements:

Before 5pm 6456 0533 or 9616 3449

After 5pm – 9326 2268 (Mr Paul)
Step 3
Transportation
Transport Your Pet
(Optional)
You can schedule for your pet to be picked up from home or any veterinary clinic between 8am to 12am daily.

Otherwise, you may drop them off during our operating hours.
Step 4
Tagging
Tagging
(Optional)
Once your pet is handed over to us, they will be tagged. This ensures that they remain identifiable throughout the procedure. Rest assured that your pet will be handled with care by our staff.
Step 5
Kept in Cold Rooms
Kept in Cold Rooms
(Optional)
Your pet will be kept in mortuary cold storage rooms until their arranged cremation slot. This service is available at no additional cost.
Step 6
Create Keepsake
Create Keepsake
(Optional)
We understand the pain of losing a fur-iend and will attend to your requests to create memorabilia to remember them by. Some options include creating paw prints or fur clippings.
Step 7
Choose Resting Place
Choose Their Resting Place
(Optional)
Depending on the type of cremation, urns may be passed back to the owners. You will have to then decide on where you wish to store the ashes – keeping them in columbariums or at home, scattering them at sea or burying them in a common burial ground at our facility.
Step 8
License Cancellation
Cancellation of License
For dog owners, you will need to log in to the Pet Animal Licensing System (PALS) to cancel your dog’s licence to avoid paying the annual licence fee.

Do note that death certificates are required. This will be issued upon the completion of the cremation.
Step 1
Cremation
Step 2
Call Us
Step 3
Transportation
Step 4
Tagging
Step 5
Kept in Cold Rooms
Step 6
Create Keepsake
Step 7
Choose Resting Place
Step 8
License Cancellation
Step 1
Cremation
When a pet passes on, pet owners will have to decide and arrange for their pets to be cremated. Most Singaporeans choose to cremate their pets due to a lack of space to bury them.

However, should you choose to bury your pet, do take note of the NEA regulations on pet burial. You may refer to step 8 on how to go about cancelling your dog’s licence.
Step 2
Call Us
Call us at the following contact numbers to let us know your preferred arrangements:

Before 5pm 6456 0533 or 9616 3449

After 5pm – 9326 2268 (Mr Paul)
Step 3 (Optional)
Transport Your Pet
You can schedule for your pet to be picked up from home or any veterinary clinic between 8am to 12am daily.

Otherwise, you may drop them off during our operating hours.
Step 4 (Optional)
Tagging
Once your pet is handed over to us, they will be tagged. This ensures that they remain identifiable throughout the procedure. Rest assured that your pet will be handled with care by our staff.
Step 5 (Optional)
Kept in Cold Rooms
Your pet will be kept in mortuary cold storage rooms until their arranged cremation slot. This service is available at no additional cost.
Step 6 (Optional)
Create Keepsake
We understand the pain of losing a fur-iend and will attend to your requests to create memorabilia to remember them by. Some options include creating paw prints or fur clippings.
Step 7 (Optional)
Choose Their Resting Place
Depending on the type of cremation, urns may be passed back to the owners. You will have to then decide on where you wish to store the ashes – keeping them in columbariums or at home, scattering them at sea or burying them in a common burial ground at our facility.
Step 8
Cancellation of License
For dog owners, you will need to log in to the Pet Animal Licensing System (PALS) to cancel your dog’s licence to avoid paying the annual licence fee.

Do note that death certificates are required. This will be issued upon the completion of the cremation.

Types of Cremation Services We Offer

At Mandai Pets Sanctuary, we offer the following types of cremation in Singapore:

Private Cremation
Duration
Price
Average 2 to 4 hours *
Starting from $160
Ashes will be returned
Owners can witness
* If cremation is performed in the late afternoon, the collection of the urn will be on the next day
Your pet will be placed in the cremation chamber alone and you can be assured that only your pet’s ashes will be returned to you in an urn.

In addition, your family and friends will be able to spend some alone time with your pet in the final moments before the cremation.

You may choose to be present during the process.
Cremation With Ashes
Duration
Price
Average 3-4 days
Starting from $53.50
Ashes will be returned
Owners can witness
Your pet will be placed in the cremation chamber along with other pets. However, there are separation partitions to keep them apart.

This ensures that your pet’s remains will not be mixed with the others. Your pet’s ashes will be returned to you in an urn.

Owners are not allowed to witness the process.
Communal Cremation
Duration
Price
Every Alternate day
Starting from $21.40
Ashes will be returned
Owners can witness
Your pet will be placed in the cremation chamber along with other pets without separation partitions.

The animals’ remains will be combined and will not be separated. No urn or ashes will be returned.

Owners are not allowed to witness the process.

Why Choose Mandai Pet Sanctuary?

Competitive Rates

Our services are priced competitively to keep things affordable. Also, we have various packages to meet the different budgets.

Experienced and Professional

Our staff are highly experienced and knowledgeable. We are able to advise and guide bereaved pawrents on the subsequent required steps. In addition, as pet lovers and parents ourselves, we are able to empathise with your loss. Thus, we uphold strict protocol and workflow to ensure that your pet will be handled with the utmost care and respect.

Contactable 24/7

We offer a full suite of services – from picking up your pet to arranging for the cremation and urns, everything will be managed by us. Leave the nitty gritty to us while you take your time to mourn.
We also understand that these incidents may happen anytime and they are not within our control. Hence, we remain contactable after office hours.

Contact Us
Address
Opening Hours
Telephone
Mobile
Email
5 Mandai Road, Singapore 779391
9am - 5pm
6456 0533
9616 3449
contactus@mandaipetssanctuary.com
After 5pm, please call Mr Paul at 9326 2268

NEA Regulations for Pet Cremation In Singapore

Due to hygiene reasons and the limitations of the waste-to-energy (WTE) incinerator plants, there are certain guidelines when dealing with your pet’s body. Below are the general guidelines:

Small Pets
Ornamental fishes, birds, and hamsters
As they are small, the carcasses of these pets can be disposed of together with general waste. Owners are required to wrap them in a black refuse bag before disposing of them.

However, they can also be cremated for those who prefer to bid their pets a proper goodbye.
Larger Pets
Dogs, cats
Larger pets have to be sent to a pet crematorium as Singapore’s WTE plants are not designed to cremate animals.
FAQs on Pet Cremation
Is it better to cremate or bury a pet?
The choice to cremate or bury a pet is a personal one – ultimately, there is no right or wrong. However, due to space restrictions in Singapore, there are no pet cemeteries available. Hence, most pet owners choose to cremate their pets.

There are many factors to consider when deciding between cremation and burial such as costs, availability of memorial options and availability of pet cemeteries.
Do I need to remove the microchip in my pet before the cremation?
No. Microchips are embedded deep into your pets. This means that the only way they can be removed is through surgery. However, it is not necessary as these microchips cannot be reused for your next pet.

If your pet has any metal components in their bodies, they will be cremated with them.
How does pet cremation work?
Step 1: Collection of body
Your pet’s body will be collected and kept in a refrigerated cooler before the cremation. This will help to prevent decomposition.

Step 2: Cremation
The body will be removed from the cooler and placed in the incinerators. It will be subjected to high temperatures between 760°C to 990°C. The heat will then reduce the organic matter to dust and dried bones. This process typically takes about 45 minutes to 2 hours, depending on the size of the pet.

Step 3: Pulverisation
Bone fragments will be pulverised and reduced to fine, grey particles, known as the ashes. They will then be carefully placed in a plastic bag. Owners can choose to place the ashes in urns, bury them or scatter them at sea.
How long does the pet cremation process take?
Securing a cremation slot – 1- 2 hours
When a pet passes on, our team will be activated to pick your pet up from either your home or the veterinarian. They will be kept in refrigerated coolers until they are ready to be cremated at their allocated time slot.

Duration of cremation – 45 minutes to 2 hours
The time required for the cremation depends on the size of the animal, but it typically would take between 45 minutes to 2 hours.

Cancellation of licences – Up to 2 weeks
For pet dogs, owners are required to cancel their licences online to avoid paying their annual fees. While it typically takes only a few minutes to fill up the details, the process would take about 2 weeks* to complete. * The completed process will be advised by the Animal & Veterinary Service (AVS).
How long does it take for me to get my pet remains back?
The duration varies depending on the type of cremation chosen. It can range from 24 hours to a week. However, it should not take more than a week.

Also, it would take a bit longer if owners choose to personalise an urn.
Where can I scatter pet ashes in Singapore?
Allocated by the Singaporean Port and Maritime authorities, owners are able to scatter their pets’ ashes 2.8km south of Pulau Semakau. Boats have to be chartered for this purpose.

If you choose to cremate your pets with us, we would be able to arrange to scatter their ashes on your behalf.
Can I bury my pet?
Under the Environmental Public Health (Public Cleansing) Regulations, animal carcasses are not permitted to be buried in public spaces. However, owners of private properties may choose to bury their pets within their compounds provided there are no public health nuisance or threats.
How much does it cost to cremate a pet?
The cost of cremating a pet is dependent on two factors – the type of cremation chosen and the size of the pet. Here are the estimated cost for each type of cremation:
Private cremation: $160 - $695
Cremation with ashes: $53.50 - $374.50
Communal cremation: $21.40 - $428