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Giving my pet a proper goodbye.

We provide top of the line, pet cremation services, fully from start to finish.

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Finding a resting place for my pet.

Honour your pets after they have crossed the rainbow bridge in a dedicated columbarium niche at Mandai Pets Sanctuary.

View Pet Columbarium
We are here to help, so reach out to us at
6232 6617 today
Let us be there for you in this time.

When words cannot take away the pain of your pet’s passing, seek solace in the fact that you filled each other’s hearts with memories that can never be replaced. Let Mandai Pets Sanctuary seal those memories by preserving all that your pet deserves.

Mandai Pets Sanctuary is located amid the lush flora of Singapore's Mandai region, at the site of an iconic building steeped in history.

More About Us

We understand how distressing it is for a pet parent to lose their beloved companion, and that’s why at Mandai Pets Sanctuary, we strive to make your pet’s last journey a peaceful and dignified one.

Mission and Values
Excellent4.9★★★★★ Based on 66 reviews from review us onMecha GriffinMecha Griffin1693985585 ★★★★★ Professional service. Family lost our dog in the night, contacted Mandai Pets Sanctuary and they were ready to help us with the cremation process, no fluff, no wacky upselling, just named what we wanted and they got it arranged. It went smoothly.Emily NgEmily Ng1690363365 ★★★★★ I recently collected my hamster's ashes and the experience was truly outstanding. The lady sitting on the right was incredibly kind and compassionate, providing a level of service that exceeded all expectations. Her genuine empathy and professionalism were evident throughout the process, and she took the time to address all my concerns with patience and care. The facilities were clean and serene, creating a peaceful atmosphere for saying my final goodbyes. I cannot express enough gratitude for the exceptional service I received, and I wholeheartedly recommend this place to anyone in need of a compassionate and understanding place for their pet's final arrangements. Without a doubt, a 10/10 serviceJosh SngJosh Sng1688470927 ★★★★★ Top class service. Sensitive, gentle and thoughtful handling of one of the most devastating experiences of life—losing our beloved companions.Kaz TungKaz Tung1685987704 ★★★★★ Excellent service. Paul is a very empathetic person and very kindly accommodate to our wishes. He puts in the extra mile even though he needn't to. We are all very thankful and grateful for the service rendered. Certainly feels better knowing that my beloved golden retriever was in good hands and treated with respect and dignity. Thank you Paul and Mandai Sanctuary.anGela ChonganGela Chong1676040425 ★★★★★ Beloved Mochi passed away early morning, Paul arranged for pick up quite fast and delivered back the ashes to me within two days. Hassle free, good service. It's my first time using pets cremation, good impression of Mandai Pets Sanctuary ❤️Wenqi NgoWenqi Ngo1672137568 ★★★★★ very experienced staff here who thankfully helped recognize that my cat was still ALIVE despite the vet pronouncing him dead after euthanasia 35 minutes ago. the staff waited with us till our cat fully passed on before cremation and never rushed us at any point in the process. he also very respectfully handled our cat which I greatly appreciate as the cat actually a community cat thus treating him as not just some cat but rather giving him a dignified farewell really shows the professional of the staff.ElaineElaine1668320920 ★★★★★ the people are professional and patient throughout the whole process, very helpful in answering the many queries I had prior to the cremation. ashes were ready for collection after 4 days. thank you for the good service!sinhonpeowsinhonpeow1665401517 ★★★★★ Staff was very helpful in helping me to cremate a stray cat which the price was very reasonable too !卌Ckay卌Ckay1662703162 ★★★★★ Wonderful experience. Staff was empathetic throughout the process. Highly recommended. My hamster was returned in an urn just 2 days after collection. Fast delivery and service. Thank you so much.Jack NgJack Ng1656910018 ★★★★★ Our dearest dog had left us and it was heartbreaking period for us even when writing this review. However, I would like to commend this place. It’s peaceful here, They provided very professional services and the staff can relate and show empathy to pawrents like us. Price is reasonable. Thumbs up for them.Adeline HooAdeline Hoo1646664912 ★★★★★ My pet hamster Angel left early this morning. Mr. Paul was very kind to help check if my request for same day cremation and scattering the ashes on their premise can be possible As cremation takes 1-2 hrs for the ashes to cool down .. they accommodated to a 3pm slot to enable me to collect and scatter the ashes by 5pm.Sincere thanks to the staff there - the uncle who helped bring Angel to the chamber room, the counter lady who occasionally checked on me while i chose to wait for the ashes to be ready at the waiting room…she told me its ok to sit at the counter to chat with them if i felt it’s lonely during the wait to handle the grief and even offered me beverage. Thanks also to the guy assisting with the cremation ..sorry i didn’t get your name. He was really patient and explained to me what to expect and gave me time to be with my pet before/after cremation and also sound advise on the scattering of ashes as it was pouring and really gave me time to decide what to do without any rushing me.My overall experience was a good and comforting one with the assurance that i have done the best i could for my deceased pet for its last journey with the help from Mandai Pet Sanctuary.Thank you again MPS!zy oceanszy oceans1642498272 ★★★★★ Very hospitable staff, I felt comforted and at ease. I brought my dear cat to be cremated and collected her about 4 days later. Price range is reasonable and will definitely recommend if you can't afford a grand sendoff.Conrad AbdullahConrad Abdullah1642246659 ★★★★★ A very kind as well as professional team. No cheap gimmicks or pretence, but genuine care and concern for their clients' pets, and understand how a pet's passing will affect families. Good to know that they can be relied on for such an overlooked and underappreciated service.Yuan Yuan WongYuan Yuan Wong1640923830 ★★★★★ Thank you for your professionalism service in handling my little pet cremation. The staff is so kind that let my girl choose the urn for her hamster. She understands how my girl's feeling of losing her hamster.Highly recommended for their service and reasonable price.Janet ChuJanet Chu1639013224 ★★★★★ Good service n kind to comfort me n remind me to have a last look n good bye kiss with my dog farewell. The assistance there also very nice n handsome guy!ADN DNAADN DNA1637234569 ★★★★★ We lost our dog,ECHO a week ago. Our whole family was devastated because it was sudden though a senior dog that has a lot of “conditions” already, we weren't expecting to lose him that night. We didn’t know what to do, we didn’t prepare…so we hurriedly browsed the internet and came across your website.It was 1120pm and we called the number of Mr Paul, he was so helpful, courteous and caring, he guided us on all the procedures and what has to be done, he said he can pick our dog that night explained all the fees etc but we decided to have our dog picked the next day. True to his word, he came just after 9am and was so sympathetic of our situation, clearly explained the details on what to expect.Thank you so much for handling our dog with care, compassion.. my family will be forever grateful.Angelisfalling 76Angelisfalling 761635060048 ★★★★★ Good and efficient service. Our beloved pet was well taken of. Thank you 🙏Khaira CheahKhaira Cheah1634519786 ★★★★★ They treated our dog with much respect and kindness. Even giving us time to say our farewells even when Bailey was in the van to be taken away. The service was efficient and carried out smoothly and they came within an hour after calling, They even asked when was a good time to come so that we had time to grief. I would highly recommend Mandai Pets Sanctuary. You guys are great. Thank youjoyous cakejoyous cake1633587399 ★★★★★ Kyo and Serene are helpful and friendly. Service was fast & fuss free. Price is one of the cheapest among all the crematorium for pet. Highly recommendedAnnie ChoongAnnie Choong1633533423 ★★★★★ The team at Mandai Pets Sanctuary is very professional. Our pet hamster passed recently. We googled and found Mandai Pets Sanctuary which offered reasonable cremation and pick up service. Mr Paul arrived within an hour to pick up our beloved hamster for cremation. Within 2 days, we received a text message from Mandai Pets Sanctuary, informing us that our hamster's ashes is ready for collection. It comforted us and gave us a closure, knowing that our beloved hamster departed in a dignified way. Kudos to the team!Wendy TangWendy Tang1632331429 ★★★★★ My heartfelt gratitude and a big thank you from the bottom of my heart to the staff at Mandai Sanctuary especially Kyo. Without his kind help, it would not have been possible for me to send off my beloved son’s final journey in the way I always wanted to..Thank you Kyo for being so kind, to understand my grief n giving me sufficient time to prepare n wrap up. Not only that but giving me privacy to spend the last time collecting my son’s bone myself as this is my last wish & promise to my son. Leaving us a memorable & meaningful closure.Now that mÖnŠtĘr has rested peacefully & finally reunited with his papa mama at the rainbow bridge, mama will miss & remember the 3 of you forever & ever.. you’ll always be in mama’s heart, until you all are in my arms again. Remember mAma & pls come home. Don’t forget~ somewhere between hEllo & goOdbye, there was lOve.. so much lOve 🌈❤️🖤💙🌈#babymonster 😈 #媽寶 Ⓜ️#preciouslikedinosaur 🦖Christyne LeeChristyne Lee1632041619 ★★★★★ Recently one of my hamster pet, Candy Floss had passed away,and I have decided to cremate her and keep her ash beside me forever.The service at Mandai Pet Sanctuary are excellent.The lady who was on shift,Serene was very polite andvery helpful towards the need with all the question given to them as this is my first time cremate my pet.Thank you Serene.Eunice TanEunice Tan1625975651 ★★★★★ Really accommodating for a rushed request. But we managed to get our closure that we needed. Thank you so much to Kyo and team for making our farewell to our beloved Lucky a really peaceful one.Good options for keepsakes, loving the rainbow home for our beloved and the pendants (now he will be able to see the world with me).Cheers team.Chia TiffanyChia Tiffany1624431178 ★★★★★ Very friendly, helpful and good service. Don't worry when you just lost your fur kid and have no mood to handle anything, they will be there to help you settle all the needs. Call to check for available slot before sending down your fur kid there. I booked private room and they will handle the rest for you. Highly Recommended!Wan Nee TanWan Nee Tan1623643013 ★★★★★ We were lucky that we chose Mandai Pets Sanctuary to cremate our beloved pet. They were very understanding, accommodating and kind and handled her very respectfully. The private room was also nicely done up and we could say our goodbyes to her in a comfortable environment. Really appreciated it.Chin HaoChin Hao1622873632 ★★★★★ Very pleasant staff who doesn't rush at all. Explained to me about my beloved dog's different bone fragments to choose from to put into the mini urn keepsake. Very patient as wellAndrew YeoAndrew Yeo1622690832 ★★★★★ Staff was understanding and provided regular updates. Paperwork was fast and efficient. Made the entire journey smooth.K CK C1622468177 ★★★★★ The staff Kyo & Serene are highly commendable. Answering our doubts with their professionalism.It was such a tranquil and peaceful private cremation for my pet poodle’s last journey today. Everything was excellently done in place, under the good work of Kyo.Thank you once again , Kyo & Serene 👏🏼Simon LowSimon Low1620787695 ★★★★★ Place is tranquil with peaceful surroundings. The team are respectful to both owner and our beloved dog.We opted for the private cremation and was able to spend the last moments with our dog, giving him our final heartfelt blessings.Each process was explained clearly and there was no rushing. The team were always mindful of our emotions while answering our questions.We to a closure today with the collection of our beloved dog 'Lucky' ashes.Thank you Mandai Pet Sanctuary for helping us with the cremation and arrangement, allowing us to have a peaceful closure of this sad chapter in our life.Eunice LimEunice Lim1620306499 ★★★★★ Thanks for your professionalism. We are glad we selected the private cremation. No words can describe how precious the private time we had in Mocca's final journey was.lh oenlh oen1616125325 ★★★★★ Our beloved pet dog passed away in early Jan 2021. We came upon Mandai Pet Sanctuary on our search for a pet columbarium to house its ashes. The staff (Kyo & Serene) there have consistently demonstrated professionalism in their service. They also showed care, understanding and helpfulness by providing advice/suggestions for disposition of our beloved pet unconsumed foodstuff, toys, accessories etc. We are grateful by their willingness to change the battery tea-light in our beloved pet's niche when we could not visit. We sincerely thank Kyo and Serene for their help and support over these difficult 2 mths since our pet's passing. Thank you very much.Shiyun ZhuoShiyun Zhuo1615380842 ★★★★★ Thankful for the team's professional services which is a great help for me when I was distraught by the sudden death of our pet rabbit. They offered words of consolation and told me to take my time to say my last goodbye. They only took him after I had left the building, which is very helpful in that circumstances. We got to collect back the ashes quite fast as well.Lynda LTSLynda LTS1614668830 ★★★★★ My 17yo mongrel passed away on Fri, 26 Feb 2021 4+pm. Selected Mandai Pets Sanctuary from an article's list of recommended service providers as it was nearest to & most accessible from my home. Called them before they were closed for the day at 5pm, service personnel was very responsive and helpful, and information was clear - definitely needed when some furkids' parents may not be in top form at that moment. I was linked up with a transport service immediately and arrangements for both the transport and cremation were arranged within mere minutes - efficient and assuring. Ashes were ready for collection on Tue, 2 Mar 2021 - in a simple and nice urn, boxed and labelled. Appreciate the super fast action and comprehensive price packages. Thank you 🙏Lina YeoLina Yeo1612926305 ★★★★★ A very peaceful and clean resting place for my beloved dog. There’s air conditioning in the rooms and all rooms are connected.Very convenient location whereby there’s a busstop just outside the place. Also, there will be train station located nearby.tn cxtn cx1610966088 ★★★★★ We are very relieved and glad to have engaged on Mandai Pets Sanctuary’s services. Very professional, authentic and compassionate.Wee Nee TanWee Nee Tan1608971896 ★★★★★ Staff are friendly, understanding, and accommodating. Thanks!Toh Beet LimToh Beet Lim1606371715 ★★★★★ We recently cremated our pet hamster at Mandai Pets Sanctuary. It had been a pleasant and comforting experience from the beginning till the day of collection of the urn. The staff who attended to us was gentle, understanding and gave good advises. We were pleasantly surprised when informed that the fee included a nice little urn and we didn’t have to wait long to collect the urn, 3 days to be exact, even though we were given a wait time of between 4 to 10 days.Mandai may sound so out of the way but we were surprised at how accessible the place is from our place. There’s a bus stop just outside the sanctuary with bus service 138. We took 171 to change along the way, about half an hour bus rides in all.Will definitely engage their service again in future if need to.qun bao limqun bao lim1601278211 ★★★★★ Thank you for showing care in our last journey with our loved cat, Meow Meow.Anthony OngAnthony Ong1601260732 ★★★★★ Kyo and team is very professional during the whole process, from registering to choosing the services. Payment was last and not pushy.Regardless of what you cremation type you opt for, they do it professionally and with dignity. You can feel their empathy and willingness to serve.Fluffy could not be sent off in a more glorious way with our fresh flowers, her favorite treats, her clothes and leash, covered with white cloth before cremation.Kyo handled it very well during the whole ceremony and asked us for permission to proceed now and then.We were given ample time to grieve and only when we were ready to let go, did he push in Fluffy.His team member was empathetic and polite, addressing our concerns and needs after the ceremony.Check their official website to find out more about the different charges and time for the whole procedure.Thank you Kyo and team for helping our dearest Fluffy in her last journey to rainbow bridge.Wong JiaenWong Jiaen1596012374 ★★★★★ I am grateful for the staffs at mandai pets sanctuary. They gave me ample time to say goodbye to my beloved pet. Also, they were very respectful and handled my pet with love and caution. They were very sympathetic and made sure I was ready to let my baby go before they proceed with the cremation. The whole process allowed me to focus on sending my baby off.NabilaNabila1595595033 ★★★★★ Respectful and considerate staff. Opted for the private crematorium so we could give our dog a proper farewell. We could collect the urn after 3 hours.Ong Hong KeeOng Hong Kee1595470574 ★★★★★ A peaceful and beautiful place to have some quiet moments with my beloved pet dog, Moomba before we say goodbye to him. Patient and compassionate staff helps in making the parting less painful and bearable. A big thank you for the excellent service and care given to Moomba. 👍👍👍👏👏👏Weilee NgWeilee Ng1591719006 ★★★★★ My dog passed on in the middle of the night, I sent my enquiries through WhatsApp and they replied me as soon as they were available at 7am even tho their operating hour stated 9am. Environment was good, their staffs were really respectful and we were really Glad we chose them for our beloved dog’s cremation. Viewing room was clean and it’s really a space just for us, the entire process was really quick and we managed to collect the ashes within 4 hours. (Not to mention they have really pretty urns even tho we had to pay additional money for it). A big thank you to the staffs for their assistance especially as this is our very first pet.Ying GohYing Goh1589984931 ★★★★☆ Respectful and considerate staff members who were helpful in answering queries. Service was professional and cremation process went without a hitch. Process to collect the ashes was smooth too.SY TSY T1589278802 ★★★★★ Staff was respectful and professional. Thank you for the wonderful service :)Teong Lin OoiTeong Lin Ooi1588070676 ★★★★★ Serene ambience, kind staff , very compassionate mr Kyo , thank you, for helping us send our beloved Ben Ben to be reunited with grandma and her companion of 9 years , Goldie .S KohS Koh1587367369 ★★★★★ Kyo was very professional yet understanding when handling the entire process despite it being very abrupt. Thank you.Sia Zong XiSia Zong Xi1582616809 ★★★★★ A beautiful place to send off our beloved pet dog. The staff were helpful and kind throughout the whole process and we were able to collect our pet’s ashes in the afternoon. They understood the importance of giving our loved one a proper send off and really helped us with organisation.Ming Wei ChaiMing Wei Chai1582190790 ★★★★★ I went to Mandai Pets Sanctuary to send off my beloved hamster. I've chosen the Cremation with Ashes option and the price was much cheaper than some other companies.The staff were very polite and were not pushy. They would recommend their services based on your comfortable budget. The whole transaction was smooth and I was able to collect the Urn within 4 days.I will strongly recommend their services.YunJian NgYunJian Ng1567232132 ★★★★★ Friendly staff and pleasant environment, helpful and considerate service. ThanksAlan HackenAlan Hacken1559036466 ★★★★★ We are glad to have chosen Mandai Pets Sanctuary in sending off our beloved dog. The service provided by Kyo was excellent. He was very helpful and accommodating. He took care of everything and making the whole sending off seamless and worry-free. Thank you so much Kyo and all staff for the caring and kindness during one of the hardest moments in our life.Joy KwokJoy Kwok1558801996 ★★★★★ The staff were very helpful and knowledgeable in their field of work, professionally handelling all the enquiries and issues that I have. Highly recommended 👍🏼 👍🏼 👍🏼Fiona FooFiona Foo1558787317 ★★★★★ The staff are professional, respectful and genuinely concerned about our pets. We have recommended many friends to use their services.Amanda LohAmanda Loh1558773999 ★★★★★ Staff at Mandai Pets Sanctuary are friendly and very accommodating to our request. Environment is comforting and peaceful. A wonderful place to send off my pet on her last journey across the rainbow bridge.js_loader
Where to find us.
ADDRESS5 Mandai Road, Singapore 779391
OPENING HOURS9am – 5pm
TELEPHONE6232 6617
EMAILContact form
 
ADDRESS5 Mandai Road, Singapore 779391
OPENING HOURS9am – 5pm
TELEPHONE6232 6617
EMAILContact form